How to deal with impossible requests from a client

florinelchis
May 5, 2022

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This is a difficult question to answer without more information about the task and the client. However, some possible responses to an impossible task received from a client could include:

That is impossible, you are stupid for asking this, go away.

Or this could be treated rationally:

  1. Politely explain to the client why the task is impossible and offer alternative solutions.
  2. Negotiate. Try to negotiate with the client to see if they are willing to compromise on the task so that it becomes doable.

Of course these could fail and in that case it’s ok to walk away.

The expert — popular youtube sketch

AP26: How to respond to an impossible request

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florinelchis
florinelchis

Written by florinelchis

Florinel Chis —Magento / Adobe Commerce Developer, ex-Director — ARMO.org.ro,

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